OUR BOOKS ARE RETURNABLE. Within 30
days of delivery of a shipment, you may return
any book in its original condition, for any
reason, for a full refund (we'll also refund the
shipping cost if the return is a result of our
error ONLY):
We cannot accept returns of opened items or
items returned more than 30 days after delivery.
Please read below for our refund policy below
for full instructions.
RETURNING ITEMS FROM AMAZON OR OTHER
DISTRIBUTORS, RESELLERS. If you're returning
an item purchased from another company,
individual or store, please contact the seller
directly. edsforecast.com does not provide
refunds on those purchases.
NOTICE OF SHORTAGE OR NONRECEIPT must
be made within 15 days of the shipping/invoice
date for domestic shipments, 60 days for
foreign. Please follow all instructions as
listed in this returns policy.
BOOKS DAMAGED IN TRANSIT are not the
responsibility of the publisher. Please make
claim to the carrier.
Returns must be accompanied with a copy of
your ORIGINAL ON-LINE SALES RECEIPT or by
including your packing slip listing QUANTITY,
TITLE, AUTHOR, ORIGINAL edsforecast.com INVOICE
NUMBER and INVOICE DATE. Books returned with
this information will be credited with 100% of
the invoice price minus shipping.
Refunds are not allowed if any of the above
information is missing from your shipment.
You can expect a refund in the same form of
payment originally used for purchase within 7 to
14 business days of our receiving your return.
If your return is not due to our error, we will
deduct the shipping costs from your refund.
- ROUTING: Ship books via parcel
post (book rate) prepaid or UPS prepaid to
Monarch Group LLC
Attn: Returns Department
345 Bayshore Blvd #1506
Tampa, FL 33606
- To qualify for a refund, returned
books must arrive here in good RESALABLE
CONDITION. If they are not now
resalable, please DO NOT bother to return
them. If you are not willing to package them
properly for the return trip, please DO NOT
waste your time and postage.
To package
the books so that they will survive the
trip, we suggest you wrap them the same way
they were sent to you. There are two
important steps in successful book
packaging: Keep them clean and immobilize
them. Place the stacked books in a plastic
bag. This will separate the dirty newsprint
and greasy “peanuts” from the book edges and
will prevent the grit from creeping between
the covers. To keep the books from shifting
(which causes scuffing), cut a shipping
carton to the right size and stuff it
tightly with padding.
Since it has been our experience that
books shipped loose in oversize Jiffy bags
always arrive scuffed, it is now our policy
to simply REFUSE them at the post office so
that they will be returned to the bookstore.
DO NOT USE JIFFY BAGS!
